Warranty Policy

All new products sold by Millennium Lighting are covered by a warranty against defects in materials and workmanship. Unless a longer period is stated on the product, new electrical and lighting products carry a 12-month warranty from the date of purchase. What's covered Faults arising from defective materials or manufacturing under normal use. If a covered product fails within its warranty period, we will repair or replace it, or provide a refund, at our discretion. What's not covered • Damage caused by incorrect installation (where not installed by us), misuse, accident or modification. • Normal wear and tear, or damage from water ingress, power surges or incorrect voltage. • Products with removed or altered serial numbers. • Used or clearance parts, which are sold as-is unless otherwise stated. Installations Workmanship on installations carried out by Millennium Lighting is warranted for 12 months. This covers the quality of our fitting; the product itself is covered by its own product warranty above. Making a warranty claim Contact us with your order or invoice number and a description of the fault. Proof of purchase is required, and you may be asked to return the item for assessment. This warranty is in addition to your rights under the Australian Consumer Law.